Introduction

At Armor Technology, customer satisfaction is important to us. This Return Policy outlines the conditions and process for returning products purchased through our company.

Eligibility for Returns

Products may be eligible for return under the following conditions:

• The product is defective, damaged, or incorrect upon delivery
• The return request is submitted within the approved return period
• The product is returned in its original condition and packaging
• All accessories, manuals, and included items are returned together

Products showing signs of misuse, physical damage, unauthorized modification, or improper installation may not qualify for return.

Non-Returnable Items

The following items may not be eligible for return:

• Customized or special-order products
• Software or downloadable products
• Products damaged by improper handling or installation
• Items returned without original packaging or missing accessories

Return Request Process

To request a return:

1. Contact our support team with your order details
2. Provide a description of the issue and supporting photos if applicable
3. Wait for return authorization and instructions from our team
4. Ship the approved product to the designated return address

Unauthorized returns may not be accepted.

Inspection & Approval

Returned products will be inspected upon receipt. Once approved, we will proceed with replacement, repair, store credit, or refund based on the specific case and warranty terms.

Refunds

Approved refunds will be processed using the original payment method whenever applicable. Processing times may vary depending on payment providers and financial institutions.

Shipping and handling charges may not be refundable unless the return is due to our error.

Warranty & Support

Certain products may be covered under separate warranty policies. Please refer to the applicable warranty documentation or contact our support team for additional information.

Changes to This Policy

Armor Technology reserves the right to update or modify this Return Policy at any time without prior notice.

Contact Us

For return requests or assistance, please contact us:

Armor Technology
Email: info@armortech.sg
Website: armortech.sg